-
What is your cancellation policy?
Plans change! We ask for you to cancel or reschedule appointments with as much notice as possible. Package sales are final and will not be refunded, but appointments may be rescheduled with at least 48 hours notice. “Single Visit” and “Postpartum Consult” appointments may be rescheduled or cancelled with at least 48 hours notice, and if cancelled are eligible for a refund.
-
Are you insured?
Yes, we are fully insured.
-
What COVID-19 safety measures are in place?
We take the health and safety of your family very seriously. Anyone working for All Things Matter Postpartum is required to be vaccinated, and will be wearing a mask to your appointment(s). If anyone in your household is sick or has tested positive for COVID-19, we ask you to cancel your session or, if applicable, convert it to a virtual session. You can send us an email if you need to change your appointment to a virtual call.
-
Disclaimer!
While we are here to support you, to answer questions, and give advice, you should always contact your OB-GYN/Pediatrician for medical advice. While we have Registered Nurses on staff, your medical providers know best! Our advice does not, and is not intended to, constitute medical advice which replaces advice from your own regular medical providers.
-
What area do you serve?
Currently, we serve families in Beverly, Boxford, Danvers, Essex, Hamilton, Ipswich, Lynnfield, Manchester, Marblehead, Melrose, Middleton, Reading, Salem, Topsfield, Wenham and Wakefield. Would you like us to expand to your town? Drop us a line and let us know!